Contact SoundTaxi support team. Our specialist will contact you soon again.

1. Do I need a license code to try the software?: You can try the software free trial version without a license code. It has 90 seconds conversion limitation for audio files and 3 minutes for video. Activated program will convert your files completely.
2. How to activate SoundTaxi?: To activate your trial version please follow these instructions:
a. Install and run your SoundTaxi trial.
b. Besides the main program window you will see the additional window with "Buy Now" invitation. At the bottom of this window there is "Enter License Code" button.
Please click on it and you will see the "License Code" window.
Input your license code and click on "Get Activation Code". You will receive your activation code.
3. Can I use my SoundTaxi license code on multiple computers?: Sorry, according to our license policy, one SoundTaxi license code can be activated only on one computer. But we do offer a huge discount on the 2nd copy of the program, please contact our support and get your discount
4. What should I do if my license code is not accepted?: Please check the entered license code for typing errors. The best way to enter your license code is to copy it from your registration e-mail and paste it into the proper text box in the registration window.

1. How can I know if my order is processed successfully or not?: Once the order is successfully processed, you will receive a confirmation e-mail sent from Plimus or RegNow. After this e-mail, you will receive a registration e-mail from us soon. If your order fails, you are also supposed to receive a notification. In this case, we suggest you to check your order status before placing a new one.
Plimus: http://www.plimus.com/find_shopper_order.jsp
RegNow: https://www.regnow.com/order_lookup.html
If your order is successful, but you have not received the registration e-mail, please contact our support team. We will check your order and resend you the registration e-mail.
2. I can't find my order information. How can I recover it?: You can recover Plimus reference number here: http://www.plimus.com/find_shopper_order.jsp
You can recover RegNow Order ID here: https://www.regnow.com/order_lookup.html
If you are still unable to recover your order information please contact our support team for assistance.
3. I did not receive my confirmation email/receipt email. What should I do?: Please check your spam and/or junk mail folders as the e-mail may have been sent there. If you are still unable to locate the e-mail you may contact our support team for assistance. We will check your order and resend you the registration e-mail.

1. Why can't I convert my files?: First of all, please be sure you have the latest SoundTaxi version installed.
Please note that the main requirement for conversion is that you can play your original files in Windows Media Player / QuickTime Player / iTunes / Rhapsody software / Real Player on your PC. If that works, SoundTaxi should be able to convert them successfully.
2. Why do I receive "Installation damage" error? How to fix?: There are some reasons that cause this error:
a. There must be a software conflict with SoundTaxi on your PC. Please try disabling Antivirus/Firewall software on your PC, then install and run SoundTaxi again as Administrator on your computer.
b. The query to install SoundTaxi audio device during SoundTaxi installation was not approved. You must approve that query, otherwise SoundTaxi will be unable to convert protected media files. Please uninstall the program, reboot and install it again. Please be sure that corresponding audio device may be found with device manager after installation.
3. How to speed up the conversion?: There are some tips that may be helpful for speeding up conversion:
a. We strongly recommend against running any tasks that are demanding in terms of CPU or disk usage during conversion because it may affect the speed of conversion. So it would be much better not to run other programs so that the resources won't be distributed.
b. The higher parameter the source video has, resolution, frame rate, etc. the longer it takes to convert it.
c. Single file conversion speed is 1x-3x. SoundTaxi Professional and Pro + Video Rip version can convert much faster in batch mode (when converting a couple of files at the same time), i.e. SUMMARY speed may achieve 50X.
So to speed up the conversion, please convert a couple of files at the same time (not one by one). bad quality
4. How to achieve the best quality of the converted files?: The quality of converted files is closely related to the quality of source files and output settings. To ensure a highly quality of conversion, please choose a desired “Compression Quality” for your audio/video files.
We strongly recommend against running any tasks that are demanding in terms of CPU or disk usage during conversion because it may affect the output exactly in the way you have experienced.
Please note, the quality of the converted file can't be better then the quality of the original file.

1. Do I need a license code to try the software?: You can try the software free trial version without a license code.
The trial (unregistered) version of RipTiger has a 1 minute/3 mb limitation. It means that without activation you will be able to download only 1 minute or 3mb of each video.
2. How to activate RipTiger?: To activate your trial version please follow these instructions:
a. Install and run your RipTiger trial.
b. Besides the main program window you will see the additional window with "Buy Now" invitation. At the bottom of this window there is "Enter License Code" button.
Please click on it and you will see the "License Code" window.
Input your license code and click on "Get Activation Code". You will receive your activation code.
3. Can I use my RipTiger license code on multiple computers?: Sorry, according to our license policy, one RipTiger license code can be activated only on one computer. But we do offer a huge discount on the 2nd copy of the program, please contact our support and get your discount.
4. What should I do if my license code is not accepted?: Please check the entered license code for typing errors. The best way to enter your license code is to copy it from your registration e-mail and paste it into the proper text box in the registration window.

1. How can I know if my order is processed successfully or not?: Once the order is successfully processed, you will receive a confirmation e-mail sent from Plimus or RegNow. After this e-mail, you will receive a registration e-mail from us soon. If your order fails, you are also supposed to receive a notification. In this case, we suggest you to check your order status before placing a new one.
Plimus: http://www.plimus.com/find_shopper_order.jsp
RegNow: https://www.regnow.com/order_lookup.html
If your order is successful, but you have not received the registration e-mail, please contact our support team. We will check your order and resend you the registration e-mail.
2. I can't find my order information. How can I recover it?: You can recover Plimus reference number here: http://www.plimus.com/find_shopper_order.jsp
You can recover RegNow Order ID here: https://www.regnow.com/order_lookup.html
If you are still unable to recover your order information please contact our support team for assistance.
3. I did not receive my confirmation email/receipt email. What should I do?: Please check your spam and/or junk mail folders as the e-mail may have been sent there. If you are still unable to locate the e-mail you may contact our support team for assistance. We will check your order and resend you the registration e-mail.

1. How to download video with RipTiger?: a. Start RipTiger.
b. Go to the page with a target video using any browser.
c. Capturing process will start automatically.
You can manage your downloads from RipTiger program window. When downloading of a normal flash video you can now close the browser or visit any other sites you like.
d. When the download is finished you will be able to convert it and transfer to your iPod with a single click.
e. You can locate your downloaded and converted files by clicking "My Downloads" button.
2. What kind of online streams can RipTiger capture?: RipTiger captures Flash Video (HTTP and RTMP), Windows Media (HTTP, MMS and RTSP), Real Audio and Real Video (HTTP and RTSP), MPEG, QuickTime and some Streaming MP3 (Shoutcast). RipTiger downloads videos from practically any major web-site, with only a few minor exceptions.
3. What output formats does RipTiger converter support?: RipTiger Ultimate can convert downloaded files into AVI, iPod or Windows Media formats.
4. I can't download a certain video. What should I do?: Sometimes the video gets saved in your browser cache and therefore RipTiger cannot capture it. Clean your browser cache, turn RipTiger off and then back on. RipTiger should be able to download the video now.

1. Do I need a license code to try the software?: You can try the software free trial version without a license code. It has 90 seconds conversion limitation for audio files and 3 minutes for video. Activated program will convert your files completely.
2. How to activate TuneGet?: To activate your trial version please follow these instructions:
a. Install and run your TuneGet trial.
b. Besides the main program window you will see the additional window with "Buy Now" invitation. At the bottom of this window there is "Enter License Code" button.
Please click on it and you will see the "License Code" window.
Input your license code and click on "Get Activation Code". You will receive your activation code.
3. Can I use my TuneGet license code on multiple computers?: Sorry, according to our license policy, one TuneGet license code can be activated only on one computer. But we do offer a huge discount on the 2nd copy of the program, please contact our support and get your discount.
4. What should I do if my license code is not accepted?: Please check the entered license code for typing errors. The best way to enter your license code is to copy it from your registration e-mail and paste it into the proper text box in the registration window.

1. How can I know if my order is processed successfully or not?: Once the order is successfully processed, you will receive a confirmation e-mail sent from Plimus or RegNow. After this e-mail, you will receive a registration e-mail from us soon. If your order fails, you are also supposed to receive a notification. In this case, we suggest you to check your order status before placing a new one.
Plimus: http://www.plimus.com/find_shopper_order.jsp
RegNow: https://www.regnow.com/order_lookup.html
If your order is successful, but you have not received the registration e-mail, please contact our support team. We will check your order and resend you the registration e-mail.
2. I can't find my order information. How can I recover it?: You can recover Plimus reference number here: http://www.plimus.com/find_shopper_order.jsp
You can recover RegNow Order ID here: https://www.regnow.com/order_lookup.html
If you are still unable to recover your order information please contact our support team for assistance.
3. I did not receive my confirmation email/receipt email. What should I do?: Please check your spam and/or junk mail folders as the e-mail may have been sent there. If you are still unable to locate the e-mail you may contact our support team for assistance. We will check your order and resend you the registration e-mail.

1. How to download audio and video files?: Enter the artist and/or title that you want to download in the search field and press “Search” button.
TuneGet will find audio and video files that best match your request.
Click “Download” on the desired file and it will be downloaded to you computer.
2. Can I convert my downloaded video files?: The downloaded videos can be converted to many formats compatible with your PC, iPod, iPhone, any portable device.
3. What are the system requirements for TuneGet?: Minimum system requirements are:
  - Windows 2003 x32/x64
  - Windows XP x32/x64,
  - Windows Vista x32/x64
  - Windows 7 x32/x64,
  - Windows 8 x32/x64.

1. Do I need a license code to try the software?: You can try the software free trial version without a license code.
2. How to activate GetRadio?: To activate your trial version please follow these instructions:
a. Install and run your GetRadio trial.
b. Besides the main program window you will see the additional window with "Buy Now" invitation. At the bottom of this window there is "Enter License Code" button.
Please click on it and you will see the "License Code" window.
Input your license code and click on "Get Activation Code". You will receive your activation code.
3. Can I use my GetRadio license code on multiple computers?: Sorry, according to our license policy, one GetRadio license code can be activated only on one computer.
4. What should I do if my license code is not accepted?: Please check the entered license code for typing errors. The best way to enter your license code is to copy it from your registration e-mail and paste it into the proper text box in the registration window.

1. How can I know if my order is processed successfully or not?: Once the order is successfully processed, you will receive a confirmation e-mail sent from RegNow. After this e-mail, you will receive a registration e-mail from us soon. If your order fails, you are also supposed to receive a notification. In this case, we suggest you to check your order status before placing a new one.
RegNow: https://www.regnow.com/order_lookup.html
If your order is successful, but you have not received the registration e-mail, please contact our support team. We will check your order and resend you the registration e-mail.
2. I can't find my order information. How can I recover it?: You can recover RegNow Order ID here: https://www.regnow.com/order_lookup.html
If you are still unable to recover your order information please contact our support team for assistance.
3. I did not receive my confirmation email/receipt email. What should I do?: Please check your spam and/or junk mail folders as the e-mail may have been sent there. If you are still unable to locate the e-mail you may contact our support team for assistance. We will check your order and resend you the registration e-mail.

1. How to select web radio stations?: The right pane of GetRadio (All Radio Stations) will search radio stations that broadcast music of the genre you specify. Select a genre from the drop-down list or enter a genre and press Search to find the top 25 stations that broadcast music of this particular genre. Right-clicking on a radio station will show the context menu for it.
Here you can add the radio station to favorites, mark it as junk, record and play it.
2. How to record web radio station?: You can start recording music off a radio station by clicking on the red circle next to its title. Once recording has been started, clicking on this icon again will stop the recording.
3. Where can I find my downloaded music?: Press the Music Folder button on the left side of the main window to open the folder where mp3 files will be saved. You will find the mp3 files recorded by GetRadio in sub-folders according to artist names. All incomplete songs will be saved to the Incomplete Recordings subfolder.
4. What are the system requirements for GetRadio?: Minimum system requirements are:
- Windows XP x32/x64,
- Windows Vista x32/x64
- Windows 7 x32/x64,
- Windows 8 x32/x64.
- 256 Megabyte RAM. It is also recommended that the system have Windows Media Player 9 or higher installed.

1. Do I need a license code to try the software?: You can try 1StepDVDCopy for 14 days and copy up to 5 trial DVDs, after which you must enter a valid license code to continue using it.
2. How to activate 1StepDVDCopy?: To activate your trial version please follow these instructions:
a. Install and run your 1StepDVDCopy trial.
b. Besides the main program window you will see the additional window with "Buy Now" invitation. At the bottom of this window there is "Enter License Code" button.
Please click on it and you will see the "License Code" window.
Input your license code and click on "Get Activation Code". You will receive your activation code.
3. Can I use my 1StepDVDCopy license code on multiple computers?: Sorry, according to our license policy, one 1StepDVDCopy license code can be activated only on one computer. But we do offer a huge discount on the 2nd copy of the program, please contact our support and get your discount.
4. What should I do if my license code is not accepted?: Please check the entered license code for typing errors. The best way to enter your license code is to copy it from your registration e-mail and paste it into the proper text box in the registration window.

1. How can I know if my order is processed successfully or not?: Once the order is successfully processed, you will receive a confirmation e-mail sent from Plimus or RegNow. After this e-mail, you will receive a registration e-mail from us soon. If your order fails, you are also supposed to receive a notification. In this case, we suggest you to check your order status before placing a new one.
Plimus: http://www.plimus.com/find_shopper_order.jsp
RegNow: https://www.regnow.com/order_lookup.html
If your order is successful, but you have not received the registration e-mail, please contact our support team. We will check your order and resend you the registration e-mail.
2. I can't find my order information. How can I recover it?: You can recover Plimus reference number here: http://www.plimus.com/find_shopper_order.jsp
You can recover RegNow Order ID here: https://www.regnow.com/order_lookup.html
If you are still unable to recover your order information please contact our support team for assistance.
3. I did not receive my confirmation email/receipt email. What should I do?: Please check your spam and/or junk mail folders as the e-mail may have been sent there. If you are still unable to locate the e-mail you may contact our support team for assistance. We will check your order and resend you the registration e-mail.

1. What are the system requirements for 1StepDVDCopy?: Minimum system requirements are:
- Windows 2003 x32/x64,
- Windows XP x32/x64,
- Windows Vista x32/x64,
- Windows 7 x32/x64,
- Windows 8 x32/x64,
- 256 Megabyte RAM.

1. How to activate my MediaBuddy?: Please follow these instructions:
a. Download, install and run your MediaBuddy trial.
b. Besides the main program window you will see the additional window with "Buy Now" invitation. At the bottom of this window there is "Enter License Code" button. Please click on it and you will see the "License Code" window.
Input your license code and click on "Get Activation Code".
You will receive your activation code.
2. Can I try the software before purchase?: Yes, we provide free trial version for downloading directly from our Website. We recommend to download, install, and test the trial version of MediaBuddy before making a purchase. Video conversion is limited to 3 min.
3. Can I use my MediaBuddy license code on multiple computers?: Sorry, according to our license policy, one MediaBuddy license code can be activated only on one computer.
4. What should I do if my license code is not accepted?: Please check the entered license code for typing errors. The best way to enter your license code is to copy it from your registration e-mail and paste it into the proper text box in the registration window.

1. How can I know if my order is processed successfully or not?: Once the order is successfully processed, you will receive a confirmation e-mail sent from RegNow. After this e-mail, you will receive a registration e-mail from us soon. If your order fails, you are also supposed to receive a notification. In this case, we suggest you to check your order status before placing a new one.
RegNow: https://www.regnow.com/order_lookup.html
If your order is successful, but you have not received the registration e-mail, please contact our support team. We will check your order and resend you the registration e-mail.
2. I can't find my order information. How can I recover it?: You can recover RegNow Order ID here: https://www.regnow.com/order_lookup.html
If you are still unable to recover your order information please contact our support team for assistance.
3. I did not receive my confirmation email/receipt email. What should I do?: Please check your spam and/or junk mail folders as the e-mail may have been sent there. If you are still unable to locate the e-mail you may contact our support team for assistance. We will check your order and resend you the registration e-mail.

1. What kind of devices / formats does MediaBuddy support?: Media Buddy supports the following devices / formats:

- Apple media (iPod, iPhone, QuickTime and AppleTV),
- Popular video formats (DivX AVI, MP4, Windows Media, Flash Video),
- Popular audio formats (MP3, OGG, AC3, FLAC, WAV etc.),
- Portable players and consoles (Zune, PSP, Archos),
- HD gaming consoles (XBOX360, PlayStation3, Wii),
- Mobile and smart phones (3GP, MP4 mobile, RealMedia, Windows Media mobile),
- Other popular devices (Creative Zen, iRiver, Cowon)
2. What output formats does MediaBuddy support?: MediaBuddy can convert to many popular formats including - DivX AVI, MP4, Windows Media, Flash Video, (MP3, OGG, AC3, FLAC, WAV, etc)
3. Where can I find my downloaded music?: Press the Music Folder button on the left side of the main window to open the folder where mp3 files will be saved. You will find the mp3 files recorded by GetRadio in sub-folders according to artist names. All incomplete songs will be saved to the Incomplete Recordings subfolder.
4. What are the system requirements for MediaBuddy?: Minimum system requirements are:
- Windows 2003 x32/x64,
- Windows XP x32/x64,
- Windows Vista x32/x64,
- Windows 7 x32/x64,
- Windows 8 x32/x64,
- 256 Megabyte RAM.

1. How to activate my 3D Video Converter?: Please follow these instructions:
a. Download, install and run your 3D Video Converter trial.
b. Besides the main program window you will see the additional window with "Buy Now" invitation. At the bottom of this window there is "Enter License Code" button. Please click on it and you will see the "License Code" window.
Input your license code and click on "Get Activation Code".
You will receive your activation code.
2. Can I try the software before purchase?: Yes, we provide free trial version for downloading directly from our Website. We recommend to download, install, and test the trial version of 3D Video Converter before making a purchase. Video conversion is limited to 3 min.
3. Can I use my 3D Video Converter license code on multiple computers?: Sorry, according to our license policy, one 3D Video Converter license code can be activated only on one computer.
4. What should I do if my license code is not accepted?: Please check the entered license code for typing errors. The best way to enter your license code is to copy it from your registration e-mail and paste it into the proper text box in the registration window.

1. How can I know if my order is processed successfully or not?: Once the order is successfully processed, you will receive a confirmation e-mail sent from RegNow. After this e-mail, you will receive a registration e-mail from us soon. If your order fails, you are also supposed to receive a notification. In this case, we suggest you to check your order status before placing a new one.
RegNow: https://www.regnow.com/order_lookup.html
If your order is successful, but you have not received the registration e-mail, please contact our support team. We will check your order and resend you the registration e-mail.
2. I can't find my order information. How can I recover it?: You can recover RegNow Order ID here: https://www.regnow.com/order_lookup.html
If you are still unable to recover your order information please contact our support team for assistance.
3. I did not receive my confirmation email/receipt email. What should I do?: Please check your spam and/or junk mail folders as the e-mail may have been sent there. If you are still unable to locate the e-mail you may contact our support team for assistance. We will check your order and resend you the registration e-mail.

1. What are the hardware requirements for 3D Video Converter?: The hardware requirements for 3D Video Converter/3D Video Player are:

- Intel® Core™2 Duo or AMD Athlon™ X2 CPU or higher,
- Microsoft® Windows® Vista 32/64-bit or Windows 7 32/64-bit,
- 1GB of system memory (2GB is recommended)
2. What are the software requirements for 3D Video Converter?: The software requirements for 3D Video Converter/3D Video Player are: Dedicated Graphics Processing Unit (e.g. NVIDIA® GeForce® GPUs), 100 MB free disk space, Any LCD or CRT display and a pair of Anaglyph (red-cyan) 3D glasses.
3. What kind of videos can be converted to 3D?: Any video that you can play in Windows Media Player can be converted to and viewed in 3D, be it a movie, your personally filmed video or a clip downloaded from the Internet.
4. What kind of videos look best when converted to 3D?: Though our software creates 3D video from practically any input file, results will vary depending on a number of criteria. For best results, use input file of HD quality with dynamic scenes/objects.
5. Which 3D glasses do I need to watch videos converted by means of 3D Video Converter?: You need a pair of anaglyph red-cyan 3D glasses to be able to see 3D effect of the videos converted by 3D Video Converter.

1. How to activate my 3D Video Player?: Please follow these instructions:
a. Download, install and run your 3D Video Player trial.
b. Besides the main program window you will see the additional window with "Buy Now" invitation. At the bottom of this window there is "Enter License Code" button. Please click on it and you will see the "License Code" window.
Input your license code and click on "Get Activation Code".
You will receive your activation code.
2. Can I try the software before purchase?: Yes, we provide free trial version for downloading directly from our Website. We recommend to download, install, and test the trial version of 3D Video Player before making a purchase.
3. Can I use my 3D Video Player license code on multiple computers?: Sorry, according to our license policy, one 3D Video Player license code can be activated only on one computer.
4. What should I do if my license code is not accepted?: Please check the entered license code for typing errors. The best way to enter your license code is to copy it from your registration e-mail and paste it into the proper text box in the registration window.

1. How can I know if my order is processed successfully or not?: Once the order is successfully processed, you will receive a confirmation e-mail sent from RegNow. After this e-mail, you will receive a registration e-mail from us soon. If your order fails, you are also supposed to receive a notification. In this case, we suggest you to check your order status before placing a new one.
RegNow: https://www.regnow.com/order_lookup.html
If your order is successful, but you have not received the registration e-mail, please contact our support team. We will check your order and resend you the registration e-mail.
2. I can't find my order information. How can I recover it?: You can recover RegNow Order ID here: https://www.regnow.com/order_lookup.html
If you are still unable to recover your order information please contact our support team for assistance.
3. I did not receive my confirmation email/receipt email. What should I do?: Please check your spam and/or junk mail folders as the e-mail may have been sent there. If you are still unable to locate the e-mail you may contact our support team for assistance. We will check your order and resend you the registration e-mail.

1. What are the hardware requirements for 3D Video Player?: The hardware requirements for 3D Video Converter/3D Video Player are:

- Intel® Core™2 Duo or AMD Athlon™ X2 CPU or higher,
- Microsoft® Windows® Vista 32/64-bit or Windows 7 32/64-bit,
- 1GB of system memory (2GB is recommended)
2. What are the software requirements for 3D Video Player?: The software requirements for 3D Video Converter/3D Video Player are: Dedicated Graphics Processing Unit (e.g. NVIDIA® GeForce® GPUs), 100 MB free disk space, Any LCD or CRT display and a pair of Anaglyph (red-cyan) 3D glasses.
3. How to enable 3D mode in my 3D Video Player?: To start watching your video file in 3D mode simply click on the button "3D" in the bottom right of the program's interface. The button "3D" lights up and 3D mode is activated, your video file is playing back in red-blue anaglyph 3D format. Put on anaglyph 3D glasses and see the magic of 3D!
4. I've started the playback of my video in 3D Video Player, but don't see any 3D effect. Why?: Please check if you have switched on 3D mode in your 3D Video Player (the "3D" button in the right bottom should be lighted, if not - click on it to enable 3D mode).
Also don't forget to put on your anaglyph red-cyan 3D glasses! They serve as filters for your eyes to see 3D effect of the converted anaglyph red-blue video.
5. What kind of 3D glasses do I need to watch videos in 3D Video Player?: To see 3D effect of the videos converted while playing back in 3D Video Player you need to put on anaglyph red-cyan 3D glasses.

1. Do I need a license code to try the software?: You can try the software free trial version without a license code. iBackuper free trial version includes 1 free restore and up to 5 free media file transfers to device.
2. How to activate iBackuper?: To activate your trial version please follow these instructions:
a. Install and run your iBackuper trial.
b. Besides the main program window you will see the additional window with "Buy Now" invitation. At the bottom of this window there is "Enter License Code" button.
Please click on it and you will see the "License Code" window.
Input your license code and click on "Get Activation Code". You will receive your activation code.
3. Can I use my iBackuper license code on multiple computers?: Sorry, according to our license policy, one iBackuper license code can be activated only on one computer.
4. What should I do if my license code is not accepted?: Please check the entered license code for typing errors. The best way to enter your license code is to copy it from your registration e-mail and paste it into the proper text box in the registration window.

1. How can I know if my order is processed successfully or not?: Once the order is successfully processed, you will receive a confirmation e-mail sent from RegNow. After this e-mail, you will receive a registration e-mail from us soon. If your order fails, you are also supposed to receive a notification. In this case, we suggest you to check your order status before placing a new one.
RegNow: https://www.regnow.com/order_lookup.html
If your order is successful, but you have not received the registration e-mail, please contact our support team. We will check your order and resend you the registration e-mail.
2. I can't find my order information. How can I recover it?: You can recover RegNow Order ID here: https://www.regnow.com/order_lookup.html
If you are still unable to recover your order information please contact our support team for assistance.
3. I did not receive my confirmation email/receipt email. What should I do?: Please check your spam and/or junk mail folders as the e-mail may have been sent there. If you are still unable to locate the e-mail you may contact our support team for assistance. We will check your order and resend you the registration e-mail.

1. What kind of devices does iBackuper support?: iBackuper supports the following devices:

- iPod classic, iPod nano, iPod touch, iPod shuffle
- iPhone 2G, iPhone 3G, Phone 3GS, iPhone 4
- iPad, iPad 2
2. How to use iBackuper?: a. please run iBackuper
b. connect the device your want to backup/restore.
c. drag the files to the iBackuper window and backup/restore them.
3. What are the system requirements for iBackuper?: Minimum system requirements are:
- Windows XP x32/x64,
- Windows Vista x32/x64,
- Windows 7 x32/x64,
- Windows 8 x32/x64,
- 256 Megabyte RAM.